Returns & Exchanges

At SUSAN BIJL, we want you to be completely satisfied with your colorful new essentials; therefore, you can return any unused items in their original packaging within 30 days of receipt.

Return Process

• 1.
  Register Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack the Items

  Place the items in their original packaging, ensuring all tags are attached and the products are in unused, original condition.

• 3.
  Ship the Package

  Affix the provided shipping label to your parcel and drop it off at your nearest designated carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team has inspected and processed your return, your refund will be issued to the original payment method within 10 business days.